Privacy Policy

Last Updated: September 30, 2026

At velompra, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, make a purchase, or interact with our services.

1. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address, payment information, and account details.
Non-Personal Information: Browser type, IP address, device information, pages visited, and browsing behavior on our website.
Customer Interactions: Inquiries, feedback, survey responses, and communications with our support team.

2. How We Use Your Information

We use the information we collect to:

Process and fulfill orders, including payment and shipping.
Communicate with you about your orders, promotions, updates, and special offers.
Improve our website, products, and services.
Prevent fraudulent activity and ensure security.
Comply with legal obligations.

3. How We Share Your Information

We respect your privacy and do not sell your personal information. We may share information with:

Service Providers: Third-party vendors who help with payment processing, shipping, marketing, or website hosting.
Legal Authorities: When required by law or to protect the rights, property, or safety of velompra, our customers, or others.

4. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and provide personalized content. You can manage or disable cookies through your browser settings, but some features may not function properly.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your data, no method of transmission over the internet is completely secure.

6. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information.
Opt-out of marketing communications.
Restrict or object to certain data processing activities.

To exercise these rights, please contact us at velompra@outlook.com.

7. Children’s Privacy

velompra does not knowingly collect information from children under 13. If we learn we have collected personal information from a child, we will take steps to delete it promptly.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Email: contact@evelpora .com

Phone: +86 17881417762